Problem

Equipment pool is in high demand and delays in paperwork processing meant available equipment was not allocated resulting in lost revenue. Depot engineers were less efficient due to managing paperwork and Swire had no option but to cross-hire from competitors.

Solution

PHALANX was introduced to streamline depot processes and equipment returns are processed within seconds of customer trucks pulling into the depot. Returns process triggers any required repairs and equipment is then made available to be allocated to the next delivery.

Result

Engineers are able to manage and maintain more equipment during each shift and back office systems are updated to match the physical location of equipment. As such, real-time visibility has improved utilisation and customer service.

Trusted by world-class organisations

PHALANX supports the operations of global leaders in equipment rental, industrial services and construction.

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Let’s talk

To chat about how we can help you move to digital operations, complete the short form below and one of our team will email or call you back today.

Please give us a call on 0141 559 7100 or send an email to info@spartansolutions.com