Problem

Backlog of unnecessary paperwork, delays and errors in processing equipment orders and customers returns. As such, the traditional approach was not in line with Aggreko’s vision for lean operations.

Solution

30,000 RFID tags are provided to Aggreko for attachment to rentable items, supporting real time, integrated operations of around 90 Aggreko service centres. Aggreko engineers can now quickly scan and identify unique pieces of equipment using RFID tags.

Result

Information on customer orders is wirelessly relayed to the appropriate service centre and modifications are automatically flagged to the correct team. All equipment information is captured quickly and accurately and contract profitability has increased.

 

Photo: © Aggreko

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PHALANX supports the operations of global leaders in equipment rental, industrial services and construction.

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Let’s talk

To chat about how we can help you move to digital operations, complete the short form below and one of our team will email or call you back today.

Please give us a call on 0141 559 7100 or send an email to info@spartansolutions.com