Use AI to Generate Rental Revenue and Reduce Servicing Costs

Plant and equipment rental companies constantly battle to reduce equipment service costs while improving customer service.  Fortunately, the PHALANX 6 Artificial Intelligence (AI) Copilot makes it possible to do both.  This powerful tool enables your equipment experts to build and automatically run expert rules on equipment telematics and operational data.  Your team can quickly build value-added services for customers, such as early warning when mission-critical equipment has failed (or, even better, is about to fail).  You can also use the PHALANX 6 AI Copilot to migrate to condition-based maintenance to significantly reduce your equipment service costs.  Let’s explore how this works in more detail.

The PHALANX 6 AI Copilot uses expert rules and statistical algorithms to identify patterns and trends in your equipment’s telematics and operations data.  This data includes information about your machines’ performance, maintenance, and usage.  By leveraging this data, Copilot can detect any abnormalities or issues that may be present with the machine and alert your Hire Control team and your customers so that you can take corrective action before an emerging issue becomes a major problem.  Not only does this allow you to take preventive measures when it comes to maintaining your machines, but it also allows you to deliver value-added services for customers who demand ultra-high availability from their equipment supplier.

John Glen, Spartan’s COO, explained, “The financial and environmental impact of equipment failure for a rental company’s customers can be substantial.  For example, when sewage pumps fail at a wastewater processing plant, the fines for the resulting environmental impact can be hundreds of thousands of pounds”.

The PHALANX 6 AI Copilot also allows you to implement condition-based maintenance (CBM) on your machines, which helps reduce unplanned downtime by proactively addressing potential problems with predictive analytics rather than relying solely on reactive maintenance practices such as scheduled check-ups or planned replacements and repairs.  This proactive approach reduces overall costs by promptly warning of potential issues before they become significant problems.  It also reduces unnecessary labour costs associated with frequent inspections and repairs that could have been avoided had CBM been used.

“We have taken predictive maintenance technology developed for offshore oil and gas platforms and wind turbines and applied it to mobile equipment rental machines,” said Dr David Williams, Spartan’s CTO.  “The PHALANX 6 Copilot is unique in combining equipment telematics data with operations data to deliver equipment and customer-specific automation.  This is fundamental for Equipment Rental companies, as their equipment frequently moves between customer sites”.

The PHALANX 6 AI Copilot is a powerful tool for rental companies looking to reduce their equipment service costs while providing valuable services for their customers demanding ultra-high availability from their equipment rental suppliers.  In short, the PHALANX 6 AI Copilot is an invaluable asset for rental businesses to increase their bottom line while improving customer satisfaction.