Dynamic equipment service data capture forms copy your existing paperwork. Keeping the same layout makes it easier for users to move from paper to tablets and smartphones.
And no paper means no need for storage, fewer errors and no communication delays between the workshop and hire controllers.
Technicians can take and mark up pictures of equipment damage that are automatically sent to customer service teams to quickly recover all damage costs.
The workshop app captures the time spent and parts consumed for every equipment service, driving smarter equipment-buying decisions.
Owners and managers can view all completed work and pictures on the Workshop Portal, as well as detailed reports on work completed and the cost of servicing equipment.
“A challenge we face is how do we know we are buying the right equipment?
Which equipment is serviced or damaged more often than others?
Which equipment costs us more to run?
The PHALANX Digital Workshop app digitises our equipment service records to avoid losing paperwork. We can take photos in-app to recover damage and see how our technicians are servicing equipment. And we get visibility on parts used across the group.”
Mark Anderson, GAP Group Northern Managing Director.
