PHALANX identifies and eliminates equipment delivery errors before any shipment leaves the depot. The cost and embarrassment of wrong deliveries no longer exists.
With PHALANX integration linking the mobile device to the back-office ERP system, the finance team is kept fully aware of exactly what has been delivered to each customer.
The PHALANX Delivery app can be configured to allow operations personnel to ‘fine-tune’ orders by:
- Substituting unavailable equipment with items of equal or better specification
- Disregarding items recognised as not required, or requested in error
- Including additional items that are known to be required, but not ordered by the customer
Benefits of the PHALANX Delivery app include:
- Reduced picking errors, because the Delivery app enforces business rules to ensure the right equipment is picked against customer order and any additions, reductions, deletions or substitutions are captured electronically
- Split picking for large orders where multiple lines are split amongst a team of pickers
- Offline picking to continue even when a picker has no network connectivity