Customers are demanding accurate information on work and equipment being managed on their behalf.
The PHALANX Customer web app gives customers secure access to their work and equipment information.
Benefits of PHALANX Customer web app include:
- Increased utilisation of customer equipment through real-time monitoring of equipment location and status.
- Increased productivity by removing cumbersome e-mail and paper trails between customer and service provider to order, mobilise, receipt and track equipment.
- Better communication between customer and service provider with a shared real-time view of equipment and work-in-progress status
- Electronic auditability because the PHALANX Operations Platform captures relevant interactions with work and equipment and also provides access to historic information.